Introduction:

This project was put together to track patient satisfaction. A daily patient follow up was conducted to evaluate delivery and service quality to help DSFH and its development.

Target:

DSFH Patients

Partner:

Patient Relation Department

Time Line:

 On going project

Results:

  • Patients are more happy to feel part of DSFH family and appreciate that we recognize and hear their concerns.
  • Decrease in patient complaints