Checking on Patients

INTRODUCTION

This project was put together to track patient satisfaction. A daily patient follow up was conducted to evaluate delivery and service quality to help DSFH and its development.

TARGET

DSFH Patients

PARTNER

Patient Relation Department

TIMELINE

Ongoing project

RESULTS

  • Patients are more happy to feel part of DSFH family and appreciate that we recognize and hear their concerns.
  • Decrease in patient complaints